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Konami Gaming In Casino Technology Deal With JACK Entertainment

James Murphy
by in Gaming Industry on
  • Konami Gaming has announced a partnership deal with Ohio based JACK Entertainment.
  • Konami’s SYNKROS will power operations at the JACK Cleveland Casino and the JACK Thistledown Racino.
  • Among other things, the SYNKROS system allows for player reward tracking and allocation.

JACK Entertainment LLC, a prominent Ohio-based gaming company, has announced an exciting advancement in its casino operations by selecting Konami Gaming, Inc.’s SYNKROS® to enhance the technological framework of its extensive casino entertainment offerings. Spanning 1.5 million square feet, JACK Entertainment’s portfolio, which includes over 2,600 gaming machines and 85 table games across JACK Cleveland Casino and JACK Thistledown Racino, is set to offer guests an unmatched gaming experience through this collaboration.

This strategic move introduces the SYNKROS system, renowned for its cutting-edge capabilities, to power real-time updates for the clubJACK loyalty rewards program. With this integration, guests can look forward to seamless access to personalized offers, awards, and bonus events, elevating the gaming experience across all JACK Entertainment locations.

Van Baltz, Senior Vice President & Chief Information Officer at JACK Entertainment, highlighted the company’s dedication to guest satisfaction and innovation. “As a leading entertainment destination in the region, our goal is to continuously offer exceptional experiences by integrating the latest advancements. Our partnership with Konami is a testament to this, aiming to captivate more guests through engaging and rewarding interactions,” said Baltz.

Konami Gaming, Inc., shares this enthusiasm for creating extraordinary guest moments, a vision JACK Entertainment has championed since its inception as Ohio’s first full-service casino. “JACK Entertainment has always strived to create remarkable experiences for its guests. The SYNKROS system’s launch is a pivotal step towards enhancing guest engagement and streamlining the gaming experience. Konami is thrilled to support this initiative with our state-of-the-art technology,” expressed Randy Caron, Vice President of Systems Sales at Konami Gaming, Inc.

The SYNKROS system allows for the sophisticated management of targeted player rewards, automating and tracking offers through its comprehensive platform. This includes the capability to host casino drawings and tournament events digitally, directly engaging players at their gaming machines.

For those interested in exploring the capabilities of the SYNKROS system further, Konami Gaming invites visits to their website at www.konamigaming.com.

JACK Entertainment, headquartered in Cleveland, operates not only prime gaming facilities but also the iconic 500,000-square-foot Higbee Building, housing nine floors of office space. The company’s portfolio showcases a dedicated team of over 1,400 members, 14 bars and restaurants, and an expansive 1.5 million square feet of casino space. With an annual visitor count of approximately 5 million, generating over $350 million in revenue, JACK Entertainment continues to be a pivotal player in the regional entertainment and gaming industry. For more insights into JACK Entertainment and its offerings, interested parties are encouraged to visit jackentertainment.com.

Konami Gaming, Inc., a subsidiary of KONAMI GROUP CORPORATION based in Las Vegas, stands as a leader in the design and manufacture of casino games and technology on a global scale. More information about Konami Gaming, Inc. and the SYNKROS® casino management system can be found at www.konamigaming.com.

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